+ CUSTOM ORDERS +
We love creating custom creations for creative customers!
Please dont hesitate to contact us with your ideas and creativeness! We love creating individual pieces & bringing your ideas & magick to life!
However we do have to talk about some boring stuff, so to make sure we are all on the same page, you should know:
Upon contacting us about a Custom Order, a free consultation will take place & conversation about concept, ideas, process & costs will be discussed.
When your ready to order:
Custom Orders attract a non-refundable fee of 50% upon confirmation of any custom piece.
This fee is to be paid once both parties have conversed and discussed what is to be created & both parties have agreed to time frames, costs & scope of artistic talents.
Wytchcraft will not begin creating your piece until full payment is received.
Due to the nature of a Custom Order, full payment is non-refundable due to cancellations, change of mind or other circumstances. Custom pieces are created especially for an individual & Wytchcraft can not suffer losses due to change of mind etc.
Under extreme circumstances refunds & cancellations may be possible, this will be determined on a case by case basis. Store credit may be offered. Please do not hesitate to contact us to discuss your options, we are human too!
By paying this fee, you are agreeing that Wytchcraft will create for you, upon discussion & agreement, a custom piece created just for you, within the guidelines we have discussed, to the very best of my abilities. You agree that all monies paid are non-refundable & that Wytchcraft will not suffer any loss of supplies or time due to cancellations, change of mind etc.
By paying this fee you agree to keeping all lines of communication open during the creative process and that Wytchcraft will send you, via email or facebook message, images and progress pictures unless directed otherwise. This communication between Wytchcraft and yourself is very important as your feedback and creative involvement ensure you are happy with your custom piece & that what Wytchcraft is creating is exactly what you want.
If you do not wish to receive progress images or communication during the creative process, please let us know during initial consultations.
We love surprises too!
If you do not wish to receive progress images, you are waiving any form of offer of refund, return or compensation you may have been granted on the grounds that your custom piece is not to your liking.
By placing a custom order you agree to all of the above statements